Customer Support

We're here to help.

Questions about an order, a refund, or your account — reach us directly.

Contact us

Talk to a person

Emailoffice@veby.inWe reply within one working day.
Phone+91 8778615546Monday to Saturday, 9 AM – 7 PM IST.
PostSAJAC VEBY TRADERS PRIVATE LIMITEDPlot No. 1, Parasakthi Nagar, Villapuram Main Road,
Madurai 625012, Tamil Nadu, India
Account deletion

Delete your VeBy account and data

We value your privacy. Follow the steps below to request deletion of your account and associated data.

1. Delete from the app

  1. Open the VeBy app and go to the Profile page.
  2. Tap Delete Account.
  3. A confirmation dialog will appear.
  4. Tap Delete to confirm.

2. Or ask us to do it

If you can no longer sign in, email office@veby.in from the address on your account, or call the number above, with the mobile number you registered with. We will verify the request and confirm once the account has been deleted.

What is deleted

  • Personal details — name, email address, phone number and date of birth.
  • Delivery addresses saved to your account.
  • Any linked preferences or saved settings.

What is kept

  • Order and payment history is not deleted. Completed orders are supported by GST tax invoices, which VeBy is required to retain as accounting records under Indian tax law. These records are kept for that purpose alone and are not used to contact you again.

VeBy is operated by SAJAC VEBY TRADERS PRIVATE LIMITED. If you have a question about this policy before you delete anything, write to office@veby.in and we will answer it first.